IIT Public Safety Survey

Please take a moment to fill out the following survey to assist us in ensuring excellent customer service. Thank you in advance for your assistance.
1. What was the date of your experience with IIT Public Safety?

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2. What was the reason you contacted IIT Public Safety?
3. How was your initial contact with IIT Public Safety?

  Dispatcher Excellent Good Average Poor
  Supervisor Excellent Good Average Poor
  Officer Excellent Good Average Poor
Other: Excellent Good Average Poor
Please Explain:
4. Was the response time from Public Safety appropriate to you?

Yes     No

If not, how long did you wait:
5. Was Public Safety courteous and friendly?

Yes     No

If no, please explain in detail:
6. Was your issue/problem resolved to your satisfaction?

Yes     No

If no, how would you have liked it resolved:
7. How was your overall experience with Public Safety?

Excellent     Good     Average     Poor    

Please Explain:
8. Would you like a follow-up call or email from the Director of Public Safety?

Yes     No

If so, please list name and contact information (phone or email):
9. Feedback / Suggestions: